HP OmniBook 300, 425, 430, 530
Notice
In a continuing effort to improve the quality of our products,
technical and environmental information in this document is
subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to
this material, including, but not limited to, the implied warranties
of merchantability and fitness for a particular purpose. Hewlett-
Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the
furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or
reliability of its software on equipment that is not furnished by
Hewlett-Packard.
As an ENERGY STAR partner, HP has determined that these
products meet the ENERGY STAR guidelines for energy
efficiency.
All Certifications may not be completed at product introduction.
Please check with your HP reseller for certification status.
This equipment is subject to FCC rules. It will comply with the
appropriate FCC rules before final delivery to the buyer.
ENERGY STAR is a service mark of the U.S. Environmental
Protection Agency. IBM and OS/2 are registered trademarks of
International Business Machines Corporation. Pentium and the
Intel Inside logo are registered trademarks of Intel Corporation.
LapLink Remote Access is a trademark of Traveling Software,
Inc. Microsoft, MS-DOS, and Windows are registered
trademarks, and the Genuine Microsoft Products logo is a
trademark of Microsoft Corporation in the United States of
America and in other countries.
Ó Hewlett-Packard Company 1996.
All Rights Reserved. Reproduction, adaptation, or translation
without prior written permission is prohibited except as allowed
under copyright laws.
Printed in U.S.A.
5965-0244
ii
Table of Contents
Table of Figures .........................................................................................................................iv
Introduction ................................................................................................................................v
Product Overview.......................................................................................................................1
Product Features .....................................................................................................................2
OmniBook 300, 425, and 430 ...............................................................................................2
OmniBook 530 .....................................................................................................................3
Product Comparisons...............................................................................................................4
Product at a Glance .................................................................................................................6
Troubleshooting..........................................................................................................................9
OmniBook Self-Test...............................................................................................................10
Loop Back Connectors........................................................................................................10
Troubleshooting Flowchart .....................................................................................................12
Main Troubleshooting Flowchart .........................................................................................13
Power Source Problems .....................................................................................................15
Boot-Up Problems ..............................................................................................................18
Display Problems ...............................................................................................................19
Hard Disk Problems............................................................................................................20
Memory Problems ..............................................................................................................23
Power Management Problems............................................................................................25
Pop-Out Mouse Problems...................................................................................................28
Floppy Drive Problems .......................................................................................................32
Parallel Port Problems........................................................................................................35
Serial Port Problems ..........................................................................................................37
PCMCIA Problems .............................................................................................................39
IR Port Problems................................................................................................................43
Hardware Repair .......................................................................................................................45
Battery (End User Replaceable).............................................................................................46
Memory (End User Replaceable) ...........................................................................................48
Hard Disk Drive/Flash Card and System ROM (End User Replaceable).................................50
Mouse (End User Replaceable)..............................................................................................52
Small Parts (End User Replaceable)......................................................................................53
Battery Door .......................................................................................................................53
Battery Door Latch..............................................................................................................53
Blank Modem Door.............................................................................................................53
Memory Door .....................................................................................................................53
I/O Door .............................................................................................................................53
Rubber Feet .......................................................................................................................53
PCMCIA Card Tray.............................................................................................................53
Display (HP Authorized Service Providers Only)....................................................................54
Keyboard (HP Authorized Service Providers Only) ................................................................62
Logic PCA Board (HP Authorized Service Providers Only).....................................................63
Paw Carrier (Paw Active) (HP Authorized Service Providers Only) ........................................65
Other Components (HP Authorized Service Providers Only)..................................................66
Appendix A - Technical and Resource Specifications ................................................................67
Mass Storage Specifications ..................................................................................................67
Card Services and Socket Services Version Matrix................................................................67
Memory Map..........................................................................................................................68
Upper Memory Block Space...................................................................................................68
DOS Conventional Memory ...................................................................................................68
Appendix B - Power On Self Test Codes ...................................................................................69
Beep Codes..........................................................................................................................69
Display Codes........................................................................................................................70
Appendix C - Password Policy...................................................................................................75
iii
Appendix D - Part Numbers.......................................................................................................77
iv
Table of Figures
Figure 1 - OmniBook 300, 425, and 430 Features .......................................................................2
Figure 2 - OmniBook 530 Features..............................................................................................3
Figure 3 - Serial Loop Back Connector ......................................................................................11
Figure 4 - Parallel Loop Back Connector ...................................................................................11
Figure 5 - OmniBook Memory Modules .....................................................................................48
Figure 6 - Removing the Memory Module..................................................................................49
Figure 7 - Removing Card Slot Tray ..........................................................................................51
Figure 8 - Removing the Mouse ................................................................................................52
Figure 9 - Outer Bottom Case Components...............................................................................54
Figure 10 - Backplane Standoffs................................................................................................55
Figure 11 - Bottom Case Tabs...................................................................................................55
Figure 12 - Bottom Case Prying Locations.................................................................................56
Figure 13 - I/O Port Prying Location ..........................................................................................56
Figure 14 - Disconnecting Display Cable ...................................................................................57
Figure 15 - Keyboard Flex Cables .............................................................................................58
Figure 16 - Display Grounding Eyelets.......................................................................................58
Figure 17 - Display Cable Probe Position ..................................................................................60
Figure 18 - Reconnecting Display Cable....................................................................................60